Workflows overview
A workflow is an automation built from nodes on a visual canvas. A workflow starts with a trigger, then flows through actions, logic, and agents to do the work — send a WhatsApp message, call an API, run a chat agent, branch on a condition.
Anatomy of a workflow
- Trigger — what starts the run (a manual click, an inbound webhook, or a schedule).
- Actions — what the workflow does (send a message, make an HTTP request, run an agent).
- Logic — control flow (wait/delay, or branch on a condition).
- Edges — the connections that define execution order.
Build it your way
- Start from a pre-built template tailored to an industry, or
- Drag nodes onto a blank canvas and wire them yourself.
See the full node catalog for everything you can drop onto the canvas.
info
Each model-backed node (such as Run Chat Agent) consumes credits when the workflow runs. See Credits & Billing.