Telephony

Connect your voice agent to the phone network so it can answer and place real calls. Telephony is handled through Twilio.

Inbound calls

Point a Twilio number at your voice agent. Incoming calls are answered by the agent, which converses in real time over LiveKit.

Outbound calls

Trigger outbound calls from a Twilio number — for reminders, confirmations, or follow-ups — and the agent drives the conversation when the call connects.

Phone number entry

Numbers are entered in international format with a country selector, so the correct dialing code is always applied.

note

Validate a number with a test call before running an outbound campaign.