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Chat Agents overview

A chat agent is a text-based AI assistant you define once and deploy across channels. You give it a role and background, choose a model and tone, test it, then connect it to WhatsApp, Telegram, or Messenger.

What makes up an agent​

  • Role & background — who the agent is and how it should behave.
  • Model — the LLM that powers replies (see costs).
  • Tone & language — the voice and the language it responds in.
  • Temperature — how deterministic (low) or creative (high) replies are.

Lifecycle​

  1. Create the agent — from a template or from scratch.
  2. Test it in the built-in chat panel.
  3. Connect it to a messaging channel.

Each reply consumes credits based on the chosen model.